Georgetown Heating & Cooling ("we," "us," or "our"): protecting your personal information is a responsibility we take seriously. Whether you are browsing these pages or submitting a service request, this policy explains, in plain language, what we collect, the reasons behind each use, the safeguards in place, and how you can stay in control of your details.
Information We Collect
Personal information reaches us mainly through the forms you complete. A typical request includes your name, a phone number where you can be reached, an email address, the address of the home requiring service, and a brief note describing the issue or project. Nothing on this site collects personal data without your input.
How We Use Your Information
Everything you share serves a practical purpose connected to your request. A phone number lets us call you back, an email carries your quote and appointment confirmation, and the service address tells our technicians where to go. Beyond delivering and scheduling the work, your information stays idle rather than being put to other uses.
How We Protect Your Information
Safeguards are applied at every stage. We maintain appropriate technical and organizational measures around the information we hold, limit access to the small circle of people involved in your service, and dispose of records responsibly once they are no longer required. Selling personal information plays no part in what we do.
Cookies and Site Functionality
Cookies are small text files placed on your device when you visit. On this website they serve humble purposes: keeping the site operational, smoothing your navigation, and supporting the measurement of site usage. Should you prefer to refuse them, most browsers offer controls for clearing or declining cookies, with the trade-off that certain conveniences may disappear.
How Usage Is Measured
We measure how this website performs using lightweight, privacy-respecting analytics. The data involved is aggregate in nature: which pages are visited, roughly where visitors come from, and general device categories. Nothing in this measurement identifies you personally, and we use the findings only to make the site more useful.
Your Choices
Access, correction, and deletion are rights you can exercise without fuss. A note to the address below is all it takes for us to show you the personal information on file, amend anything that needs amending, or close out your record. You can also ask us to stop contacting you at any point.
Contact Us
Privacy matters deserve a direct answer, not a runaround, so we keep this part simple. Send your questions, access requests, or feedback about how your information is handled to the address that follows, and we will take it from there:
Georgetown Heating & Cooling
Email: [email protected]
Georgetown, ON